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SRN Home Improvements

About Us

Why we do, what we do.

At SRN, we value the things that bring us joy in our lives.

As a family-orientated business, we do things a bit different to ensure our staff and our customers have the time and energy to enjoy whatever it is that means something to them — free from worry or stress. 

For our staff, it might be the fact that we don’t work weekends, giving them the freedom to spend it with their families. For our customers, it may be the peace of mind knowing their home is safe and sound with a company that cares about these things too. Or perhaps it’s about trying to reduce their energy bills or helping to reduce their carbon footprint by generating their own green energy?

Either way, it’s our mission to help “save your energy for #TheMomentsThatMatter“.

The SRN Guarantee

At SRN, our quality is assured, and our guarantee really means something, offering peace of mind and allowing you to enjoy your purchase for many years to come.

We never expect customers to take our word for it, though.

Instead, we voluntarily push for accreditations with the most neutral bodies in the industry, including the Glass & Glazing Federation (GGF).

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Marks that you can trust.

First impressions mean a lot. We are proud of every one of our partnerships to bring you the best possible service.

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About Us — FAQs

No two properties are the same, so one of our friendly team members will arrange to visit your property to determine quantity, size, finishes and more, before providing you with a competitive, no-obligation quote. We cannot provide prices online due to the vast amount of product configurations available – there is no ‘standard’ window, door or roofline system to base a price on.
As every order we manufacture is designed specifically to suit your property, each appointment time will vary, however the average length of an appointment is normally 1 to 2 hours.

Our experienced consultants will take the time to listen to you and find out exactly what it is you are looking for, then use their knowledge and experience to discuss with you the most suitable options.
Yes – all SRN double glazed, a-rated window units, doors, and roofline systems are measured and manufactured specifically to be installed beautifully into your home. Our consultant will take the time to understand what it is exactly that you want from your installation.
Yes – At SRN we believe that making improvements to your home shouldn’t leave you facing a huge bill so we offer multiple way to pay, including financing your order.
 
Whether you’re looking for double glazed windows, solar panels, doors or roofline products, you can spread the cost over monthly payments to suit your budget. You can also make additional payments as you wish, giving you the option to reduce the term of the loan. Our consultant will be able to discuss your options in detail with you after they have provided you with your quote.
No. Our installers are part of the core SRN team.
We’re sorry to hear that you may be unhappy. To make a complaint, please visit our complaint handling policy by clicking here for more information and how to get in touch.

Customer Satisfaction.

SRN Home Improvements’ customers receive quality workmanship and a guarantee that they will be dealt with in a professional manner at all stages of the job. SRN’s employees do whatever is necessary to ensure that the job site is kept clean, and the surrounding property protected from any debris. We work with our customers to minimise the disruption to their place of business or residence.

"Over the moon! Showed up on time and completed all the work in 1 day instead of the 2 days we were told, the windows and door look beautiful, we’re very pleased."
Ms Sutton⭐️⭐️⭐️⭐️⭐️
"I was absolutely delighted with the work that SRN did for me. 8 windows fitted and a door fitted they arrived when they said they should and left my house and the garden looking nice and tidy. Would recommend SRN to any of my family and friends."
Ms Maclean⭐️⭐️⭐️⭐️⭐️
"Every detail and customisation was presented to me and the finance and payment options are extremely reasonable. The difference between my old windows and these are astronomical, the main focal point being sound reduction and ease of use."
Mr MacMillan⭐️⭐️⭐️⭐️⭐️
"Great Service. Timely on appointments for all aspects including the survey. Workmanship, friendliness and professionalism from Darius and the other fitter was outstanding and the place as left clean and tidy. Fantastic job."
Ms Wolfe⭐️⭐️⭐️⭐️⭐️
"We had a new front door installed. First Class job done. The installer arrived on time stipulated. Carried out the work to a high standard. Very clean and tidy. All redundant materials taken away. Excellent work."
Mr Park⭐️⭐️⭐️⭐️⭐️

All reviews can be found on Trustpilot.

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The #1 Australian home improvement Experts.

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