SRN Home Improvements have been working hard to put processes in place so that they can ensure everyone’s safety when working in your home. Last updated: 05 June 2020.
We will contact you on the day of any visits to check if you or any occupants are self- isolating, displaying any symptoms of COVID19, and/or have received a positive diagnosis. If this is the case then the work will be deferred for at least 14 days
They will ask you to confirm if there are any persons currently identified as most at risk, such as the over-70’s, and/or with underlying health issues. In accordance with Government guidelines, the work should not go ahead in these circumstances and any visits should be rescheduled once government advice changes
When anyone visits your property, they will arrive where possible in separate vehicles to avoid cross-contamination and where this may not be possible will follow the PHE guidance
All equipment will be cleaned before use
Before they approach your property, they will use hand sanitiser and put on the appropriate PPE
They will not shake hands with you, although a smile would be welcoming
Safe distancing will be maintained throughout between you and the operative. Please help to maintain the 2 meters (6 feet) social distance that will be required when answering your door or if you are in the same room as the operative
You will be asked to isolate yourself away from the operative in a different room whilst the work is carried out
Because of the safety of our customers and staff is more important than anything else, the way we do our home visits will be a little different during these unprecedented times:
To keep you & our staff safe, we have adopted the following five-step process:
This is when a qualified window surveyor will measure your windows and doors so that the order can be completed.
To help prevent the touching of your belongings and potential spread of the virus: